Orders & Shipping

Shipping

Shipping costs will be determined on the date the product ships. We ship standard FedEx Ground unless otherwise indicated.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Returns Policy

  • All returns must have a return authorization (RA) number.
  • Full credit will be allowed for returns of defective merchandise within the warranty period.
  • Full credit will be allowed for return of items shipped in error by MTI if the item is returned within 90 days of receipt.
  • All other authorized returns will be subject to a 20% restocking charge.
  • All returns must be in original packaging and be received in a new and resalable condition. There may be additional charges if repacking of the merchandise is required.

No return for non-warranty items will be accepted after 90 days.
Your opening order needs to be $250.00 minimum. Any orders placed after that have NO minimum, but any orders under $50.00 will be charged a handling fee of $4.95.

If you have questions about Shipping or Returns, please contact us below. 

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